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We appreciate your feedback on working with our sales consultant Robert. Our Honda team is dedicated to ensuring you have an exceptional experience and are always willing to go the extra mile. We trust your daughter loved her birthday surprise! We look forward to seeing you both again when your new vehicle needs maintenance. Thank you for sharing your story. Driven by Trust. The salesman, who waited on me was very knowledgable about the vehicles.
He was also very personable. We appreciate that you stopped by and met with our sales associate Asa. Our staff is dedicated to ensuring you have an exceptional experience every time you visit. We look forward to seeing you again. I cannot say enough about him. He was professional and knowledgeable and happy to answer any questions we had. And, he told us to call him, if any questions arose in the future. This is our 4th leased CR-V, and we will continue coming back as long as there is great salesmanship, such as Joe provided, and excellent, honest service offered.
My only suggestion would be that when he sent follow-up letters, he should have sent them to both my husband and me.
Honda Dealership Elgin IL | Schaumburg | Carpentersville
The lease is in my husband's name, but I am the one driving it. Sincerely, Nancy and Scott Rosen.
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We appreciate the feedback on working with our sales consultant Joe. Joe is always happy to ensure his customers are well informed, comfortable and pleased with their vehicle.
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In regards to the follow up letter we send out Hoffman is required, for confidentiality reasons, to address all communication to the customer's name on the contract. We trust you are loving you new CR-V and look forward to seeing you again when your vehicle needs maintenance. Thank you for sharing your story! Found a car online, made appt online. Salesman had the car ready for me to see and test drive. Their loan dept worked with me to get the payment I could afford and their service dept did excellent job with a couple of repairs I needed done. Management also worked with me, which I really appreciated.
Hi Dlfrac62, Thank you for choosing Hoffman Honda for your recent purchase. We are thrilled to read about your experience with our sales and service departments. Our Honda team is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. We trust you are loving your new Honda! Let us know any time you have questions or service needs.
Thank you Terry. Hi toyn orlo, Thank you for trusting Hoffman Honda to keep your vehicle running safe and efficiently. We appreciate the feedback on working with our general sales manager, Terry Schnurr. Our staff is committed to ensuring you have an exceptional experience. We sincerely thank you for choosing Hoffman Honda and we look forward to seeing you again at your next scheduled maintenance.
I saw a Civic that matched my criteria on Hoffman Honda's website. When I called to make an appointment I received a callback from Joe Tramuta.
He was very helpful and by the end of that day I had purchased the car. There was a glitch regarding the certification inspection; however, general manager Terry Schnurr stepped it and resolved it. All in all, I'm satisfied with my purchase and with the sales team at Hoffman Honda.
Hi satisfiedbuyer, Thank you for choosing Hoffman Honda for your recent purchase. We appreciate your feedback on working with our sales consultant, Joe Tramuta and our general sales manager Terry Schnurr. It is important to us that our customers have an exceptional experience with us. We trust you are enjoying your new vehicle and look forward to seeing you again when you come in for maintenance.
Had easy prompt and courteous service throughout my purchasing experience today! He was flexible and met my needs in working quickly and efficiently. He directed me through the sales process very well. We are thrilled to read your feedback on working with our sales consultant Jeff.
Our Honda team is committed to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead.